![]() In the top left corner of the explorer window beside the left/right buttons click and it will turn from breadcrumbs into an input window. If it doesn't solve the problem email us via the 'Contact Support' link and explain the issues you had and the steps you followed to fix.įirst open windows explorer by going to Windows Start Menu > Then click on Computer. This procedure can be very helpful in fixing issues with crashes, If this solves the issue its extremely important that you zip up the old settings files and email them to us otherwise the issue may return, if you send the files we can attempt to put a fix to prevent it happening again. Then choose y and enter once more to delete the current settings files and once you get the success message close the window and restart Holdem Manager 2. A black DOS window will appear asking if you want to back up your settings. Then you can run the files directly from the utilities folder.Ĭlose Holdem Manager 2. If after updating you still do not see the files then you can unzip this folder and put the utilities folder inside C:\Program Files (x86)\Holdem Manager 2 folder or whereever you installed Holdem Manager 2. ![]() If you are using an older version of HM2 make sure you update so you will have the backup and restore files. ![]() You can also run the file directly from the install directory here: C:\Program Files (x86)\Holdem Manager 2\Utilities. ![]() Click on the backup settings file as shown in A in the screenshot below. Go to the Windows Start Menu > All Programs > Holdem Manager 2 folder > Utilities Folder. ![]()
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